Privacy Policy

Last updated: January 2025

At Fluxing ("we," "our," or "the Company"), we are committed to protecting the privacy of our users. This Privacy Policy describes how we collect, use and share information about you when you use our services, website and CRM platform.

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, fill out a form or contact us. This may include:

• Full name and email address
• Phone number and company details
• Payment information (processed securely by third-party providers)
• Messages, conversations and lead data you manage through our platform

We also automatically collect certain information when you use our services, including usage data, IP address, device type and browsing behavior through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain and improve our services
• Process transactions and send related notifications
• Respond to your comments and questions
• Send marketing communications with your prior consent
• Monitor and analyze usage trends to improve your experience
• Comply with legal obligations

3. How We Share Your Information

We do not sell, trade or transfer your personal information to third parties, except in the following cases:

• Service providers: companies that help us operate the platform (payment processors, email services, etc.) under strict confidentiality agreements.
• Legal requirements: when necessary to comply with law, regulations or valid legal processes.
• Rights protection: to protect the rights, property or safety of Fluxing, our customers or others.

4. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, loss or alteration. However, no internet transmission system is 100% secure, so we cannot guarantee absolute security.

5. Data Retention

We retain your personal information while your account is active or as needed to provide our services. If you would like us to delete your information, you may request it at any time by writing to us at [email protected].

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Request deletion of your data
• Object to the processing of your information
• Request portability of your data

7. Cookies

We use cookies and similar technologies to improve your experience, analyze traffic and personalize content. You can control the use of cookies through your browser settings, although this may affect some site functionality.

8. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page with the updated date. We recommend reviewing it regularly.

9. Contact

If you have questions about this Privacy Policy or how we handle your information, contact us at:

• Email: [email protected]
• Website: fluxing.app